What information do we collect?
We collect and use information when you interact with us, when you use our products and services, and when you visit our websites. This information is used to: Deliver and provide products or services; establish and maintain customer accounts; contact you about our products and services and direct offers or promotions to you; and monitor website statistics. Information may also be aggregated or anonymised by us for business and marketing uses. Strange Times may use your Information for direct marketing purposes, including providing updates, newsletters, events or other communications that we think may interest you.
You may actively give us information about yourself when you purchase products from our online shop, respond to a customer survey, enter a competition, or email us. The information that you provide may include your name, date of birth, email address, telephone number, delivery address, billing address and password.
What choices do I have?
We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable UK law. We also take steps to ensure that the personal information we collect is accurate and up to date.
At any time you can contact us to ask for a copy of the information we hold on you. You can request that we delete or amend information on your behalf.
When our online shop is launched you will be able to see, review and change most of your personal information created during sign up by signing in.
You can opt out of any marketing you receive by clicking a link at the bottom of any email.
How will we share your personal information?
We may share your information with our Strange Times colleagues and affiliates. We may also share your information with third parties when it is necessary to involve a third party service provider to facilitate or offer our services such as participating in a trading platform, delivering your orders, or booking tickets for events.
We will never share your personal information with a third party that is not directly related to us delivering on our obligation to you.
How long will we hold your personal information?
Personal data processed for any purpose will not be kept for longer than is necessary for that purpose or to fulfil our commitment to you as a customer. Online accounts and related associated personal data will remain active unless you request deletion, or delete information yourself.
Questions about this policy
If you have a question, concern or complaint about this Policy or our handling of your information, please contact us.
We use data collected by cookies to improve your browsing experience, analyse site traffic, and increase the overall performance of our site. Beneath is a list of the types of cookies we use:
These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
These cookies collect data to remember choices users make to improve and give a more personalised experience.
These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.
You can review and manage you cookie preferences at any time using the 'manage cookies' tab.